Reviews
Reviews
I think individually that everyone was knowledgeable, kind and compassionate, but I also got the sense that each dept thought the other was useless! Because of this the overall impression was an unconnected mess punctuated by moments of fantastic care.
Everybody from the ambulance staff to a & e and on sky ward couldn’t have done more.
Members of the cope team were kind, friendly and extremely helpful.
On 25 April I attended an appointment at the ophthalmology unit, The appointment time was 9,30 Shortly after arriving I was taken to a room and given all sorts of tests. At the end of this she said she would put drops in my eyes to dilate them ready for the doctor to look. I went to the area to wait and sat there for an hour, I then spoke to a nurse and asked if she could tell me how much longer I would be waiting. She went away and came back to me that the clinic was running 2 hrs behind, I asked if that meant I had another hour to wait as I had already been waiting for an hour. She said I don't know it will be when it will be. Again I asked if I would have time to go and buy a drink and she said well if you leave and they call you you will have missed your appointment. At that point I had no option but to leave. Not only did I have to make my way home with poor eyesight but the feeling that the member of staff I spoke to could not care less about me gave me very poor expectations of future visits being any better
I was seen promptly and greeted with smiles.
N/A
It was excellent, no waiting time,staff from reception to cubicle were very very nice. All staff were very professional, polite, couldn't have had better care and service. Thankyou very much.
I'm in hospital several times since August 2022. I am totally surprised and extremely astonished to realise how hard the junior doctors, nurses receptionists and the ambulance people are working so hard. I am completely overwhelmed by the caring and helping services received from King George and Queens hospital. I now relise that all the nurses, junior doctors ambulance staff should be rewarded for their hard work.
Very prompt, friendly and extremely helpful.
Treated in the Ambulatory Care Ward and prior in A&E, great kindness and care, extremely efficient in most areas, staff brilliant.